FAQs

We provide professional caregiving and support services including home care, elderly care, post-hospital care, disability support, companionship, and respite care, tailored to individual needs.

Our services are suitable for:

• Elderly individuals

• People recovering from illness or surgery

• Persons with disabilities

• Individuals requiring daily living assistance

• Families needing temporary or long-term care support

Yes. All our caregivers undergo background checks, training, and screening. Where required, caregivers are certified and supervised to ensure quality, safety, and professionalism.

No. Our caregivers provide non-medical personal care and support. Medical procedures are handled only by licensed healthcare professionals when applicable or through referrals.

You can request a caregiver by:

• Filling out our referral or request form

• Contacting us via phone, email, or website

• Being referred by a hospital, clinic, or family member

Absolutely. We assess each client’s care needs and create a personalized care plan based on health condition, schedule, preferences, and home environment.

Yes. We offer:

• Short-term care (recovery or temporary support)

• Long-term care (ongoing assistance)

We offer flexible schedules including:

• Live-in care

• Daily care

• Night care

• Shift-based care

Yes. All personal and care-related information is handled with strict confidentiality in line with data protection and privacy regulations.

Yes. We encourage family involvement and regular communication to ensure transparency and satisfaction.

Pricing depends on the type of care, duration, and schedule. We provide clear quotations after an initial assessment.

You can reach us via phone, email, or our official communication channels. We take feedback seriously and address concerns promptly.